Security Center

Protecting our cardholders.

BayPort uses a sophisticated software program that helps protect our members’ debit and credit cards from potential fraudulent transactions. Our fraud detection network monitors for potentially suspicious transactions or patterns on our cardholders’ accounts, including travel patterns.

If unusual activity is detected, our card processor will flag the account and may generate an alert. The Fraud Detection Center may contact you by phone to confirm the purchase in question.

Report a lost or stolen card

secure banking

Card Travel Notification
Avoid having your card declined or blocked. Add a Travel Note in Online Banking Card Controls or contact us prior to leaving.

Real-Time Fraud Alerts
Get mobile alerts by text message or pre-recorded phone calls when a suspicious transaction is identified.

Mastercard^® ID Theft Protection™
Activate this free service to defend your digital privacy, track your risk level, and alert you of suspicious activity.

Mastercard^® ID Theft Resolution
Think you may be a victim of identity theft? Resolution specialists are available 24/7 at 1-800-MC-ASSIST to help.

Phone scams are on the rise.

The most important thing to remember is BayPort will never call and ask for your confidential information. Scammers often use a spoofing technique, which can make it appear that the call is coming from our organization when in reality, it is not. If you receive a call from BayPort but are unsure if it’s truly us, hang up and contact us immediately at (757) 928-8850.

Safeguard against fraud & identity theft.

Remember, we’ll never send emails asking you to provide, update, or verify account passwords, Social Security numbers, PINs, credit or debit card numbers, or other confidential information.

Fraud Tactics

Report Fraud

Fraud Prevention

Enhanced Security

Protecting our cardholders.

Phone scams are on the rise.

Safeguard against fraud & identity theft.

Resources to keep your info secure.

Find a location

(757) 928-8850 · (800) 928-8801